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Phone, Email and Social Media modules

The panel settings of three classic channels: click-to-call phone (single and multi number), email with a subject line, and seven social links; limits and behavior field by field.

guide 7 min read Updated: 2026-08-17

Besides WhatsApp there are three more channels: Phone, Email and Social Media. All three are included in the free plan and each appears as a row in the widget menu. The visitor picks whichever suits them.

Phone module

Phone module: show-module switch, title and number mode

Its structure matches the WhatsApp module, with one difference: there is no pre-filled message, since a phone call has no text. On mobile, tapping the row starts the call directly.

SettingValue / limitNote
Title / label40 charactersEmpty reads "Call Us"
Number modeSingle / MultipleMultiple is Pro
Phone numberwith country codeAs 902121112233

Multiple numbers: switchboard, sales, support Pro

Instead of a single line you can build a department- or person-based list. The visitor picks who to call in the widget, and tapping dials that number. You can define up to 8 targets.

Multiple phone targets: switchboard, sales and technical support rows

Setup order:

  • Switch Number mode to "Multiple". Target rows appear below.
  • Fill in the first target. Display name, subtitle, number and image.
  • Duplicate with + Add Target. Each new row is appended to the list.
  • Set the order. The panel order is the visitor's order; put the most-called line first.
  • Save and Publish. The list appears on your site instantly.
FieldLimitExample
Display name40 charactersSwitchboard · Sales · Technical Support · Ms. Kaya
Subtitle60 charactersWeekdays 09-18 · Ext. 210 · Emergency line
Phone numberwith country code902121112233 · an empty row is not saved
Image4 optionsPhone icon · Avatar 1 · Avatar 2 · your own photo

There is no pre-filled message field for phone — the WhatsApp equivalent does not exist here, because a call carries no text. Apart from that, the row structure matches the WhatsApp module exactly.

Stats separation: each target gets its own key; on the statistics page you see how many times each line was called separately. That lets you answer "do people call the switchboard or go straight to sales" with data instead of a guess.

Multi mode adds value when the lines are genuinely managed separately (switchboard / sales / support). With a single line, stay on single number; otherwise you burden visitors with a pointless choice. A row without a number is not saved, so half-finished targets never clutter the list.

Email module

Email module: email address and subject fields

When the visitor taps the row, their email app opens with your address (and subject, if set) already filled in.

FieldLimitWhat it does
Email addressvalid addressWhere messages go; if invalid the module will not publish
Subject120 charactersSubject line, optional: "Via the website"
Filling the subject makes filtering easier in your inbox: you can write a rule that files website messages into their own folder.

Social Media module

Social media module: link fields for seven networks

There is one link field for each of seven networks: Instagram, Facebook, X (Twitter), LinkedIn, YouTube, TikTok, Telegram. Only the ones you fill are shown; networks left empty never appear in the widget.

  • You do not need to type https://; it is added automatically when missing.
  • Links open in a new tab, safely.
  • If no field is filled the module cannot publish; the panel warns that "no link was added".
You do not have to fill them all. Add the 2-3 networks you actually post on; a link to a dead account costs trust.

Appearance settings in all three modules

Every module has an Appearance (optional) section: icon badge style Pro and four separate color pickers (icon color, icon background, card background, card text color). For the detailed walkthrough see the Appearance section of the WhatsApp guide; the settings are identical.

If you want to collect details from visitors: the Contact Form module.
Bring every channel into one widget

WhatsApp, phone, email and social, with a single line of code.

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